Institutional and Organizational Conflict Management Graduate Certificate

Conflict is a part of life. Organizations desperately need professionals with the knowledge and skills to engage with and manage conflict productively. 

Program Learning Outcomes

Upon successful completion of this program, students will be able to:

  • Integrate and apply a broad range of theoretical concepts, processes, skills, and strategies to analyze, prevent, manage, and resolve conflicts.
  • Understand the contexts in which conflicts occur and apply to them the appropriate conflict and dispute resolution theory and skills.
  • Recognize, understand, acknowledge, and address the role of power, difference, and inequity in conflict.

Graduate Certificate in Institutional and Organizational Conflict Management 

Required Courses
CRES 614Negotiation, Bargaining and Persuasion4
CRES 620Facilitation2
CRES 631Managing Conflict in Organizations4
CRES 670Adversarial Processes4
Electives Courses12
Conflict and Gender
Philosophy of Conflict Resolution
Environmental Conflict Resolution
Culture, Power, and Conflict Resolution I
Culture, Power, and Conflict Resolution II
Culture, Power, and Conflict Resolution III
Psychology of Conflict
Total Credits26