Institutional and Organizational Conflict Management Graduate Certificate

Conflict is a part of life. Organizations desperately need professionals with the knowledge and skills to engage with and manage conflict productively. 

Program Learning Outcomes

Upon successful completion of this program, students will be able to:

• Integrate and apply a broad range of theoretical concepts, processes, skills, and strategies to analyze, prevent, manage, and resolve conflicts.
• Understand the contexts in which conflicts occur and apply to them the appropriate conflict and dispute resolution theory and skills.
• Recognize, understand, acknowledge, and address the role of power, difference, and inequity in conflict.

Graduate Certificate in Institutional and Organizational Conflict Management