Information Services

Jessie Minton, Vice Provost for Information Services and Chief Information Officer
541-346-1702
541-346-4397 fax
257 Computing Center
1212 University of Oregon
Eugene, Oregon 97403-1212
cio@uoregon.edu
http://is.uoregon.edu

Information Services provides a variety of campus-wide technology services:

Technology Service Desk

541-346-4357
42 Erb Memorial Union
https://livehelp.uoregon.edu

The Information Services Technology Service Desk ("Tech Desk") helps university-affiliated students, faculty, and staff with their technology needs. Tech Desk services include the following:

  • Software troubleshooting
  • Duck ID account and password support for all current and retired UO-affiliated persons
  • Virus and spyware removal
  • Backups and data transfers
  • First-level Ethernet and wireless network support
  • Guidance about personal computing best practices

The Tech Desk provides remote support 6:00 a.m.–midnight Pacific Time, seven days a week, during the fall, winter, and spring terms, except UO breaks and holidays. Up-to-date information about hours and how to get in-person support is available online.

UO Service Portal

https://service.uoregon.edu

The UO Service Portal includes the following: